Custom Product Terms and Conditions

Customized Apparel Product Rules and Regulations:

The University of Iowa Trademark Licensing Program seeks to comply with all NCAA rules and regulations. Compliance with these rules and regulations requires that all products be produced by licensed vendors ONLY with no exceptions.

  1. Customization will be on officially licensed product purchased from Hawkeye Fan Shop only.
  2. Per NCAA Rules and Regulations; “NCAA Bylaw (h) states that “items that include an individual student-athlete’s name, picture, or likeness (e.g. name on jersey, name or likeness on a bobble head doll) may not be sold.” Therefore players names CANNOT be used on jerseys, unless customer is an immediate family member of said player (State issued ID must be presented) no exceptions.

** For family rules see below**

  1. Hawkeye Fan Shop reserves the right to deny customization of any product where the name/saying could be construed as, offensive to others. This includes but is not limited to: language that is discriminatory, suggestive, vulgar or derogatory towards opposing team, coach or institution. 
  2. Customized apparel is to be for personal use only and cannot be re-sold.
  3. No returns, refunds or exchanges allowed on customized product unless product is determined defective. Correct spelling of names must be provided by customer.
  4. The University of Iowa also prohibits the use of retired player’s names and numbers; those include #24 Nile Kinnick and #62 Cal Jones.

Family Members of current players:

NCAA allows student-athlete’s immediate family members to secure apparel with their son’s or daughter’s name or picture, provided the apparel is for family’s personal use.

Failure to comply with these rules and regulations can jeopardize student-athletes eligibility, or result in team, school NCAA sanctions.  

  1. Verification that order is from student-athletes family only. (State Issued ID must be provided, no exceptions)
  2. Product must be for personal use only.
  3. Product may not be re-sold by family.


Customized items are final sale and cannot be cancelled, changed, returned or refunded after order has been placed.